Privacy Policy

Introduction

This Privacy Policy describes how Papercut Design collects, uses, and protects your personal information when you use our website and services, including our SMS messaging program. By using our website and services, you consent to the data practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and billing information when you engage with our services, fill out forms, or make payments.
• Usage Data: We automatically collect information on how the website and services are accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• SMS Messaging Data: When you opt-in to our SMS messaging program, we collect your phone number and your consent to receive text messages.

How We Use Your Information

Papercut Design uses the collected data for various purposes:

• To provide and maintain our services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our services when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our services.
• To detect, prevent and address technical issues.
• To send you transactional and promotional SMS messages (if you have opted in).

SMS Messaging Policy

By providing your mobile number and opting in, you agree to receive text messages from Papercut Design regarding appointments, project updates, promotions, and customer support. Message frequency will vary. Standard message and data rates may apply.

• Opt-in: You can opt-in to our SMS program by submitting your phone number through our website forms or by explicitly agreeing to receive messages. An example opt-in message you might receive is: "Thanks for agreeing to receive messages from Papercut Design. Messaging frequency may vary and messaging and data rates may apply. Reply YES to confirm or reply STOP to unsubscribe."
• Opt-out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. Upon opting out, you will receive a confirmation message: "You have been removed from the Papercut Design SMS contact list. Reply YES to resume."
• Help: For assistance, you can reply "HELP" to any message you receive from us. You will receive a message like: "Please call Papercut Design at 845.605.7080. Press 1 for customer service."

Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Disclosure of Data

Papercut Design may disclose your Personal Information in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of Papercut Design.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.